lg77 Privacy Policy – How We Protect Your Data

Introduction

This Privacy Policy applies to all players and visitors who access the lg77 platform at lg77.win. lg77 is committed to handling your personal information with care and transparency. We only collect the information we genuinely need to operate your account, process deposits and withdrawals in PKR, and keep the platform safe and fair for everyone.

By registering an account on lg77 or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy. If you disagree with how your data is handled as described here, you should not use the platform and should contact support to close your account.

This policy covers all services offered through lg77 — including sports betting on Cricket, PSL, Football and other markets; Casino and Live Casino; Slots; and all payment and account management services. It applies regardless of whether you access lg77 on a mobile device, a desktop browser, or any other supported method.

1 What Personal Information We Collect

We collect personal information in several ways: directly from you when you register or use the platform, automatically through your use of the site, and in some cases from third-party payment processors and verification services. Below is a breakdown of what we collect and why.

Information You Provide Directly

• Full legal name as per your CNIC, passport or other government ID
• Date of birth — used to verify you meet the 18+ age requirement
• Email address and mobile number for account communication and verification
• Residential address in Pakistan
• Payment method details — JazzCash number, Easypaisa number, bank account details or card information used for deposits and withdrawals
• Identity verification documents when requested — CNIC, passport or driver's licence scan
• Security preferences including password (stored in encrypted form only) and any two-factor authentication setup

Information Collected Automatically

• IP address and general location at the time of login or transaction
• Device type, operating system and browser version
• Pages visited, time spent on sections of the platform and navigation patterns
• Betting and gaming history — markets, stakes, outcomes and session duration
• Login timestamps and session activity logs
• Cookie data and similar tracking identifiers (see Section 5)

Information from Third Parties

When you make a deposit or withdrawal using JazzCash, Easypaisa, Raast or a bank, these payment processors may share transaction confirmation data with us. Identity verification service providers may share the result of document checks. We do not receive raw banking credentials — only the information required to confirm a transaction or verify identity.

2 How We Use Your Personal Information

Every piece of information lg77 collects has a specific purpose. We do not collect data "just in case" and we do not use your data for purposes unrelated to running your account and providing our services.

We will never use your personal data to make automated decisions that have a significant impact on you without providing an explanation and an opportunity to challenge that decision.

3 Legal Basis for Processing

lg77 processes your personal data on the following legal grounds depending on the purpose:

• Contract performance: Processing your registration details, account data and payment information is necessary to fulfil the service agreement between you and lg77.
• Legitimate interests: Fraud prevention, platform security monitoring and responsible gaming oversight are in both our legitimate interest and yours.
• Legal obligation: Anti-money laundering checks, age verification and identity verification are carried out where required.
• Consent: Marketing communications and non-essential cookies are only processed where you have given explicit consent. You may withdraw consent at any time.

4 Payments, KYC and Financial Data

All financial transactions on lg77 are conducted in PKR. When you deposit or withdraw funds using JazzCash, Easypaisa, Raast , Bank Transfer or a card, your payment details are transmitted securely. lg77 does not store full card numbers or banking credentials on its own servers — payment processing is handled by certified payment service providers.

As part of our Know Your Customer (KYC) process, we may ask you to provide a copy of your CNIC, passport or driver's licence, and in some cases a recent utility bill or bank statement for address verification. These documents are stored securely and used exclusively for identity and age verification purposes. KYC documents are never shared with third parties except where required for verification processing or legal compliance.

Withdrawal requests are held until KYC verification is complete. We strongly recommend completing your KYC verification shortly after registration rather than waiting for your first withdrawal, as this avoids any delay in processing your funds.

• Supported methods: JazzCash, Easypaisa, Raast, Bank Transfer, debit/credit cards
• All transactions in PKR — no foreign currency conversion applied
• Payment processor data is governed by the respective provider's own privacy terms
• KYC documents are encrypted at rest and in transit
• Financial data is retained only as long as required for compliance and dispute resolution

5 Cookies and Tracking Technologies

lg77 uses cookies and similar technologies to keep the platform working correctly, remember your preferences and understand how players use the site. Cookies are small text files stored on your device when you visit the platform.

Types of Cookies We Use

• Essential cookies: Required for the platform to function — session management, login state, security tokens. These cannot be disabled without breaking the platform.
• Functional cookies: Remember your language preference, display settings and responsible gaming limits you have set.
• Analytics cookies: Help us understand which parts of the platform are most used, where errors occur and how we can improve the experience. Data is aggregated and anonymised.
• Marketing cookies: Only placed with your consent. Used to show relevant content and measure the effectiveness of campaigns. You may opt out at any time via your account settings.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the core platform features. If you clear your browser cookies, your session will end and you will need to log in again.

6 Data Sharing and Third Parties

lg77 does not sell, rent or trade your personal data to any third party for their own marketing purposes. We share your data only in specific, limited circumstances as described below:

• Payment processors: JazzCash, Easypaisa, Raast and bank or card networks receive the minimum data needed to process your transaction.
• Identity verification providers: Third-party KYC services receive your submitted documents to perform identity and age checks. They are bound by strict data handling agreements.
• Fraud prevention services: Anonymised risk signals may be shared with security partners to detect and prevent fraudulent account activity across the platform.
• Legal requirements: We may disclose personal data where required by a valid legal process, regulatory request or court order. We will notify you where legally permitted to do so.
• Business transfers: In the event of a merger, acquisition or sale of the platform, your data may be transferred as part of that transaction. You would be notified before any such transfer takes effect.

All third parties who receive data from lg77 are required to handle it in accordance with applicable data protection standards and are prohibited from using it for any purpose other than the one for which it was shared.

7 How Long We Keep Your Data

lg77 retains your personal data only for as long as it is necessary for the purposes for which it was collected, or as required to meet legal and compliance obligations.

• Active account data: Retained for the full duration of your account being open, plus a standard post-closure period for compliance purposes.
• Transaction records: Financial records including deposit and withdrawal history are retained for a minimum of five years to meet anti-money laundering record-keeping standards.
• KYC documents: Identity documents are retained for as long as the account is open and for a defined period after closure to satisfy compliance requirements.
• Marketing data: Retained only while you remain opted in. Deleted within 30 days of an opt-out request.
• Analytics data: Aggregated and anonymised analytics data may be retained indefinitely as it cannot be linked back to any individual.

When data is no longer required, it is securely deleted or irreversibly anonymised. You may request earlier deletion of certain categories of data subject to legal retention obligations — see Section 9 for your rights.

8 How We Keep Your Data Secure

lg77 takes data security seriously. We apply a combination of technical and operational measures to protect your personal information against unauthorised access, loss, alteration or disclosure.

• All data in transit is encrypted using TLS (Transport Layer Security)
• Passwords are stored using strong one-way hashing — plain-text passwords are never stored
• KYC documents and sensitive financial data are encrypted at rest
• Access to personal data is restricted to staff who require it to perform their role
• Security monitoring tools detect and alert on unusual access patterns
• Regular internal security reviews are conducted to identify and address vulnerabilities

While we apply strong security measures, no online platform can guarantee absolute security. You also play an important role in keeping your account safe — use a strong, unique password, do not share your login credentials with anyone, and contact support immediately if you suspect your account has been accessed by someone else.

9 Your Rights Over Your Personal Data

As an lg77 player, you have the following rights over your personal data. To exercise any of these rights, contact our support team via live chat or email with your account details and a clear description of your request.

• Right of access: You may request a copy of the personal data lg77 holds about you.
• Right to correction: If any of your personal data is inaccurate or out of date, you have the right to have it corrected. For basic details such as your contact number or address, you can update these directly in your account settings.
• Right to deletion: You may request the deletion of your personal data. Note that some data must be retained for legal compliance reasons and cannot be deleted on request — we will explain exactly what can and cannot be removed.
• Right to portability: You may request a structured, machine-readable copy of your data so that it can be transferred to another provider.
• Right to object: You may object to the processing of your data for marketing purposes at any time. You may also object to processing based on legitimate interests in specific circumstances.
• Right to restrict processing: In certain situations you may request that we limit how we use your data while a dispute or review is in progress.

We will respond to all valid data rights requests within 30 days. Where a request is complex or where we receive multiple requests, we may extend this period and will inform you if an extension is necessary.

10 Minors and the 18+ Age Requirement

lg77 is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use the lg77 platform or submit any personal information.

If we discover that personal data has been submitted by a person under 18, we will delete that data and close the associated account immediately. If you are a parent or guardian and believe that a minor has registered on lg77 using false information, please contact support immediately so we can investigate and take action without delay.

11 Updates to This Privacy Policy

lg77 may update this Privacy Policy from time to time to reflect changes in our data practices, the services we offer, or applicable legal requirements. The effective date at the top of this page will always show when the current version was last updated.

For material changes — those that significantly affect how your data is used or your rights — we will notify registered players via their account email address before the change takes effect. Continued use of the platform after a policy update constitutes acceptance of the revised terms. If you disagree with an update, you should contact support to discuss your options including account closure.

12 Contact Us About Privacy

If you have any questions, concerns or requests relating to this Privacy Policy or the way lg77 handles your personal data, please reach out to our support team. We aim to respond to all privacy-related enquiries promptly and thoroughly.

When submitting a data rights request, please include your registered email address, account username if known, and a clear description of your request. This helps us locate your data and respond accurately. We may need to verify your identity before processing certain requests.